Many people wonder how to transfer Microsoft authenticator to new phone. A new phone allows you to keep accessing your account credentials on your new device. Read this guide to learn how to easily migrate the Authenticator app and recover your account credentials.
The Microsoft Authenticator app provides an extra layer of security for your personal and work accounts by requiring two-factor authentication. It generates verification codes needed to access your accounts.
When you get a new phone, you’ll need to move the Authenticator app and back up your account credentials stored in it. This ensures you don’t lose access to your accounts when switching devices.
In this guide, you’ll learn:
- How to back up your Authenticator app data and account credentials
- Ways to transfer the Authenticator app to a new phone
- Steps to restore your account credentials on the new phone
- What to do if you encounter issues transferring the app

Why Transfer Microsoft Authenticator to New Phone
The main reason to move the Authenticator app to a new phone is to maintain access to your accounts protected by two-factor authentication.
Without transferring the app, you won’t have the verification codes needed to log in to your Microsoft, work, or other accounts on your new device.
You’ll also lose access to one-tap sign-ins if the app isn’t migrated. This convenient feature eliminates the need to enter codes manually.
Finally, transferring the app allows you to avoid setting up two-factor authentication again on your new phone. This saves you time and hassle.
Back Up Your Microsoft Authenticator App Before Switching Phones
Before installing the Authenticator app on your new phone, first back up your account credentials stored in the current app. This allows you to restore the data on your new phone.
Here are two ways to back up the Microsoft Authenticator app:
Use the Built-In Backup Option
The easiest way to back up your Authenticator app is to use the built-in backup option:
- Open the Microsoft Authenticator app on your old phone.
- Tap on the settings icon in the top-right corner.
- Select “Backup accounts”.
- Toggle on “Cloud backup” and select back up.
This securely backs up your authenticator accounts to your personal Microsoft account.
Back Up Your Phone Through iCloud or iTunes
If you have an iPhone, you can back up your Authenticator app data through iCloud or iTunes.
To use iCloud backup:
- Go to Settings > [Your Name] > iCloud.
- Toggle on iCloud Backup.
To use iTunes backup:
- Connect your iPhone to your computer.
- Open iTunes.
- Select your device and click Back Up Now.
Transfer the Microsoft Authenticator App to Your New Phone
Once you’ve backed up your authenticator app data, you can transfer the app to your new phone.
Here are the steps:
- Download and install the Microsoft Authenticator app on your new phone. It’s available for both iOS and Android.
- Sign in using the same Microsoft account you used for the backup.
- The Authenticator app will detect your existing backup and ask if you want to restore your accounts. Select restore.
- Your authenticator accounts and credentials from your old phone will now be accessible on your new device!
If you used iCloud or iTunes to back up your iPhone, you will need to restore that backup to your new phone first before restoring your Authenticator app data.
Recover Your Account Credentials in the Authenticator App
If you’re unable to transfer your authenticator app from your old phone, you can still recover your account credentials.
Here’s how to get your two-factor authentication codes back if you lose access to them:
Use Your Backed Up Data
If you backed up your authenticator data through the built-in cloud backup or iCloud/iTunes, you can restore your account credentials:
- Install the Authenticator app on your new phone.
- Sign in with the same Microsoft account used for the backup.
- The app will detect your existing backup and prompt you to restore your accounts.
Contact Your Account Providers
For accounts you can’t restore through a backup, contact the account provider directly:
- Microsoft accounts – Remove the authenticator association from your account under Security info, then re-add the app.
- Work/School accounts – Contact your admin to remove and re-add the authenticator association.
- Other accounts – Check the account provider’s website for steps to recover account credentials.
Set Up Accounts Again Manually
As a last resort, you will need to manually set up two-factor authentication on your accounts again:
- Open the Authenticator app on your new phone.
- Select + to add an account.
- Choose the account type and follow the setup instructions.
- Scan the QR code or enter the provided key to associate your account.
While tedious, this will allow you to access your accounts from your new phone if you have no backup or other recovery options.
Troubleshooting Issues Transferring the Authenticator App
Here are solutions for common issues that may arise when transferring your authenticator app:
Can’t access backup – Make sure you’re signed into the same Microsoft account that was used to create the backup.
Missing accounts – The account may not have transferred properly from your old phone. Try restoring your backup again.
Codes don’t match – If the codes are different between your old and new phone, remove the account and re-add it.
Lost old phone – Without your old device, you’ll need to recover accounts through your backups or account providers.
Back up doesn’t exist – If you don’t have a backup, your only option is to manually re-set up accounts. Enable backups moving forward.
Authentication problems – If you have issues authenticating, contact your account provider’s technical support for help restoring access.
Can’t remove old associations – For accounts you can’t dissociate from your old device, contact the specific account provider for help removing the old authenticator app association.
Key Takeaways on Transferring Your Authenticator App
Migrating your Authenticator app ensures you don’t lose access to your accounts when you switch phones. Key points to remember:
- Back up your authenticator data before transferring phones. Use the built-in cloud backup or iCloud/iTunes.
- When setting up your new phone, restore your Authenticator app backup during the initial launch.
- If you encounter issues transferring your app, you can recover accounts through backups or by contacting account providers.
- Set up two-factor authentication manually again for accounts you can’t restore through backups.
- Enable cloud backups for your Authenticator app to avoid account recovery problems in the future.
By following this guide, you can seamlessly transfer your Authenticator app data and credentials to a new phone. Just be sure to back up your app before switching devices.
Q: How do I move the Microsoft Authenticator app to a new phone?
A: To move the Microsoft Authenticator app to a new phone, you need to transfer the app’s data and settings from your old device to the new one. Follow these steps:
Q: How can I transfer Microsoft Authenticator to a new phone?
A: To transfer Microsoft Authenticator to a new phone, you should first back up the app’s data on your old phone and then restore it on your new device. Here’s how:
Q: How do I back up and recover my Microsoft Authenticator account?
A: To back up and recover your Microsoft Authenticator account, you need to perform the following steps:
Q: Can I use Microsoft Authenticator on my old and new phones simultaneously?
A: Yes, you can use Microsoft Authenticator on both your old and new phones at the same time. However, keep in mind that you should still transfer your Microsoft Authenticator app settings and data to your new phone to ensure a seamless transition.
Q: What should I do if I want to remove the Microsoft Authenticator app from my old phone?
A: If you want to remove the Microsoft Authenticator app from your old phone, follow these steps:
Q: How do I set up Microsoft Authenticator on my new phone?
A: To set up Microsoft Authenticator on your new phone, you should follow these steps:
Q: Can I transfer my Microsoft Authenticator app from an Android device to an iPhone?
A: Yes, you can transfer your Microsoft Authenticator app from an Android device to an iPhone. However, keep in mind that the process may vary slightly between the two platforms. Follow the steps below:
Q: What if I have multiple work or school accounts on Microsoft Authenticator?
A: If you have multiple work or school accounts on Microsoft Authenticator, you can transfer them to your new phone by following these instructions:
Q: What should I do if I don’t have a backup of my Microsoft Authenticator app data?
A: If you don’t have a backup of your Microsoft Authenticator app data, you will need to set up your accounts again on the new phone. You can do this by following these steps:
Q: How can I recover my Microsoft Authenticator account if I don’t have access to my old phone?
A: If you don’t have access to your old phone but want to recover your Microsoft Authenticator account, you should follow these steps:
